The platform explains that this decision was taken in 2020, with several reasons in mind: “ Sustain the development of services ”,“ anchor durably […] the transversal aspect of security and respect for the protection of personal health data ”and“ demonstrate [sa] desire to be exemplary and transparent ”.
Two points were verified according to Doctolib: “ administration and operation of the information system containing health data ” and “ outsourced health data backups ”.
As a reminder, last summer the platform was at the center of a long investigation entitled “ On Doctolib, medical confidentiality is treated with too much lightness “, followed by a security breach a few weeks later. Rebelote on the issue of data security in March, with an investigation by France Inter this time.
Further information on HDS and ISO certifications 27001 are respectively available here and there.